AnsweredAssumed Answered

Looking at problem from 2 different ways.

Question asked by SteveMartino on Sep 6, 2012
Latest reply on Sep 6, 2012 by SteveMartino


Looking at problem from 2 different ways.


Hi again. Here's what I'm trying to do, and cant quite figure it out.

I want to print mailing labels--simple enough.  Here's the rub.

My contacts screen has both 'Bill to' and  'Ship to' areas with accompanying fields (address, city, state, zip).  Everyone has a 'Ship to' Address, but some customers also have a different 'Bill to' address.  I want the mailing labels to print the 'Ship to' address, unless they have a 'Bill to' address.

Here's what I'm trying.

1. Is there a way (with a checkbox or scripting) to copy the info from 'Ship to' to 'Bill to', if the customer doesnt have a different 'Ship to' address?

2. Or is there an easier or better way to make this happen on the "Labels" layout?

Any guidance is greatly appreciated.