4 Replies Latest reply on Dec 13, 2010 2:26 PM by philmodjunk

    Mac 10.6.5 - No App Icon for FIlemaker Pro 11

    AndrewMeeks

      Title

      Mac 10.6.5 - No App Icon for FIlemaker Pro 11

      Post

      Installed twice now - no application icon in the application folder.

      Any ideas why this would happen? Installed on my work iMac (running Snow Lep) just fine.

      Tried to update with fm_updater_11.0.2.220.dmg and it said a vaild copy could not be found. We have a multi-license agreement, not sure what is happening.

      Thanks to all - I look forward to jumping in and being a regular contributor once I get up and running :)

      Screen_shot_2010-12-11_at_8.47.22_AM.png

        • 1. Re: Mac 10.6.5 - No App Icon for FIlemaker Pro 11
          AndrewMeeks

          Error Installation Log:

          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: ----- Begin install -----
          Dec 11 09:10:12 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: ----- End install -----

          No errors.

          Complete Log:

          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: @(#)PROGRAM:Installer  PROJECT:Installer-430.1
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Hardware: MacBookPro5,3 @ 2.66 GHz (x 2), 4096 MB RAM
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Running OS Build: Mac OS X 10.6.5 (10H574)
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: TMPDIR=/var/folders/u0/u0wTtFZsGuuvdL-ZGDp3u++++TI/-Tmp-/
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: SHELL=/bin/bash
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: HOME=/Users/ameeks
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: USER=ameeks
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: LOGNAME=ameeks
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: DISPLAY=/tmp/launch-ERNonU/org.x:0
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: SSH_AUTH_SOCK=/tmp/launch-v2PlbE/Listeners
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: Apple_PubSub_Socket_Render=/tmp/launch-CQmsRm/Render
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: COMMAND_MODE=unix2003
          Dec 11 09:07:30 Hugh-Andrew-Meekss-MacBook-Pro Installer[557]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: @(#)PROGRAM:Install  PROJECT:Install-582.1
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: @(#)PROGRAM:Installer  PROJECT:Installer-430.1
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Hardware: MacBookPro5,3 @ 2.66 GHz (x 2), 4096 MB RAM
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Running OS Build: Mac OS X 10.6.5 (10H574)
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: TMPDIR=/var/folders/u0/u0wTtFZsGuuvdL-ZGDp3u++++TI/-Tmp-/
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: SHELL=/bin/bash
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: HOME=/Users/ameeks
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: USER=ameeks
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: LOGNAME=ameeks
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: DISPLAY=/tmp/launch-ERNonU/org.x:0
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: SSH_AUTH_SOCK=/tmp/launch-v2PlbE/Listeners
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: Apple_PubSub_Socket_Render=/tmp/launch-CQmsRm/Render
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: COMMAND_MODE=unix2003
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: FileMaker Pro 11  Installation Log
          Dec 11 09:07:32 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Opened from: /Volumes/FileMaker Pro 11/FileMaker Pro 11.mpkg
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro runner[648]: Administrator authorization granted.
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: ================================================================================
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: User picked Standard Install
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Choices selected for installation:
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:     Upgrade: "FileMaker Pro 11"
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:     Upgrade: "FileMaker Pro" at path "//Applications/FileMaker Pro 11"
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:     Upgrade: "FileMaker Application"
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:     Upgrade: "Dictionaries"
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:         fmp11Dictionaries.pkg : com.filemaker.filemakerPro11.dictionaries.pkg : 1
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:     Upgrade: "Web Publishing"
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:         fmp11WebPublishing.pkg : com.filemaker.filemakerPro11.webPublishing.pkg : 1
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: ================================================================================
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: It took 0.00 seconds to summarize the package selections.
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/FileMaker%20Pro%2011/FileMaker%20Pro%2011.mpkg/Contents/Packages/fmp11Dictionaries.pkg
          Dec 11 09:10:00 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/FileMaker%20Pro%2011/FileMaker%20Pro%2011.mpkg/Contents/Packages/fmp11WebPublishing.pkg
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Will use PK session
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Starting installation:
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Configuring volume "Macintosh HD"
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Preparing disk for local booted install.
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Free space on "Macintosh HD": 83.34 GB (83339161600 bytes).
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Create temporary directory "/var/folders/u0/u0wTtFZsGuuvdL-ZGDp3u++++TI/-Tmp-//Install.562R9PpkP"
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: IFPKInstallElement (2 packages)
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: ----- Begin install -----
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: request=PKInstallRequest <2 packages, destination=/>
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: packages=(\n    "PKJaguarPackage <file://localhost/Volumes/FileMaker%20Pro%2011/FileMaker%20Pro%2011.mpkg/Contents/Packages/fmp11Dictionaries.pkg>",\n    "PKJaguarPackage <file://localhost/Volumes/FileMaker%20Pro%2011/FileMaker%20Pro%2011.mpkg/Contents/Packages/fmp11WebPublishing.pkg>"\n)
          Dec 11 09:10:04 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: Extracting /Volumes/FileMaker Pro 11/FileMaker Pro 11.mpkg/Contents/Packages/fmp11Dictionaries.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications/FileMaker Pro 11, uid=0)
          Dec 11 09:10:06 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: Extracting /Volumes/FileMaker Pro 11/FileMaker Pro 11.mpkg/Contents/Packages/fmp11WebPublishing.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications/FileMaker Pro 11, uid=0)
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root (1 items) to /
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: Executing script "./postflight" in /Volumes/FileMaker Pro 11/FileMaker Pro 11.mpkg/Contents/Packages/fmp11Dictionaries.pkg/Contents/Resources
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/pInfo: No such file or directory
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS: No such file or directory
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents: No such file or directory
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app: No such file or directory
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: Executing script "./postflight" in /Volumes/FileMaker Pro 11/FileMaker Pro 11.mpkg/Contents/Packages/fmp11WebPublishing.pkg/Contents/Resources
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/pInfo: No such file or directory
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS: No such file or directory
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents: No such file or directory
          Dec 11 09:10:11 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: ./postflight: chmod: /Applications/FileMaker Pro 11/FileMaker Pro.app: No such file or directory
          Dec 11 09:10:12 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: Registered bundle file://localhost/Applications/FileMaker%20Pro%2011/Extensions/Web%20Support/FM%20Web%20Publishing.app/
          Dec 11 09:10:12 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: Installed "FileMaker Pro 11" ()
          Dec 11 09:10:12 Hugh-Andrew-Meekss-MacBook-Pro installd[652]: PackageKit: ----- End install -----
          Dec 11 09:10:13 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Running install actions
          Dec 11 09:10:13 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Removing temporary directory "/var/folders/u0/u0wTtFZsGuuvdL-ZGDp3u++++TI/-Tmp-//Install.562R9PpkP"
          Dec 11 09:10:13 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Finalize disk "Macintosh HD"
          Dec 11 09:10:13 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Notifying system of updated components
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: **** Summary Information ****
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:   Operation      Elapsed time
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: -----------------------------
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:        disk      0.02 seconds
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:        zero      0.01 seconds
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:     install      9.10 seconds
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:      script      0.00 seconds
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:     -total-      9.12 seconds
          Dec 11 09:10:14 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]:
          Dec 11 09:10:38 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: IFDInstallController 202430 state = 5
          Dec 11 09:10:38 Hugh-Andrew-Meekss-MacBook-Pro Installer[562]: Displaying 'Install Succeeded' UI.

          • 2. Re: Mac 10.6.5 - No App Icon for FIlemaker Pro 11
            philmodjunk

            Sounds like an issue that has previously been reported.

            For More Information see:    FileMaker 11.0v2 Mac updater fails

            This is one of many acknowledged bugs that can be found in the Known Bug List here in the Report an Issue section of the forum.

            It can also be downloaded as a database file from:   http://www.4shared.com/file/8orL8apk/FMP_Bugs.html

            • 3. Re: Mac 10.6.5 - No App Icon for FIlemaker Pro 11

              Andrew Meeks:

              Thanks for posting!

              You may also want to check out Knowledge Base Article #7625:

              http://help.filemaker.com/app/answers/detail/a_id/7625

              TSBear

              FileMaker, Inc.

              • 4. Re: Mac 10.6.5 - No App Icon for FIlemaker Pro 11
                philmodjunk

                Apologies to Andrew,

                If I'd read my own DB entry a bit more carefully, I would have noticed that it did not apply to your situation.