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Macbook FMP9 issue

Question asked by JackBeauchamp-Stansfield on Sep 13, 2010
Latest reply on Sep 14, 2010 by davidanders


Macbook FMP9 issue


Hi there,

I apologise profusely if this has been asked before but I've spent quite a bit of time trying to find an answer on here and various other places and can't seem to find one.

I've found various threads about crashes but they don't seem quite the same as the issue we're having. One of our FP9 installs isn't working properly and we can't work out why. The programme itself loads fine, but then when the user tries to open a file, it appears for a second and then closes pretty much instantly. The programme itself appears to stay running so we don't get any kind of crash log to post either.

I'm a bit stumped and any ideas would be much appreciated.