1 Reply Latest reply on Mar 24, 2009 10:01 AM by TSGal

    Missing Label Template

    martel

      Title

      Missing Label Template

      Post

      Hello, I am working as a IT support and one of our user is using FileMaker 10 Pro (educational) and doesn't find the label template.

       

      When she tries to get them, she can see all the kind of label available, but they looks like "disabled" (or not installed)

       

      My setup is custom (but I check everything) and it's in french.

       

      Don't know if the fact that I install french cause the issue, but any help is welcome.

       

      Thanks!

        • 1. Re: Missing Label Template
          TSGal

          martel:

           

          Thank you for your post.

           

          When you install FileMaker Pro, an Extensions folder is created inside the FileMaker Pro folder.  Inside the Extensions folder should include "Labels" and "Labels (Inactive) "  folders.  If you are running the French operating system, then the "LabelsFrench.flb" file should be present inside the "Labels" folder.  If not, then move the "LabelsFrench.flb" file from the "Labels (Inactive) " folder to the "Labels" folder, and the move the other .flb file into the "Labels (Inactive) " folder.

           

          Relaunch FileMaker Pro, go into Layout Mode, and try to create a new Label layout.

           

          TSGal

          FileMaker, Inc.