Go To Related Records only "goes" if there are related records to go to. So that's one reason this could fail.
While this did happen in older versions (Such as v5.5), I don't think this step will bring the window to the front. I believe that you need to add a select window step to select the window of the target file to bring it to the front.
Thats the thing i can't figure out. I have it related and it does work, one time.
It does not a second. I have to log off and close the window to the server, log on and it will work one more time.
It sounds like your GTRR window is Active but not visiable. After the first time, how did you close that window?
I still may be missing your point, but...
I don't close it, i switch from one window (data base) to the other.
When i log onto both data bases each log on opens a window.
It switches between windows (data bases)...
Did you try adding a select window step after the GTRR to select the window of the target file? (File is a more precise term to use here instead of "database".)
Opening A new window did the trick.
It doesn't open a new window, it just pops the existing window to the front.
When it moves the existing window to the front it only works once.
When i open a new window it works every time.
How are you opening the new window?
This should not be necessary. GTRR will open a window if there is no window to open. If a window is open, the select window script step should bring it to the front so that it is visible.
The GTRR does move the file to the front, but it only does it one time. To get it to do it again, i have to log off and close the window filemaker opened on log on.
I selected open in new window and it works every time.
I don't see where i can select a window script step. Do i create it?
"Select Window" is the name of the script step. It allows you to specify a specific window by name and make it the front, active window.
At the risk of causing confusion, i will chime in again.
Log in the the prime file [not the one with layout "All"] , but don't log into the second file.
As long as your username and password are same on both files, FMP will open the file for you using GTRR [external file].
The first time GTRR opens External "All", if you use the "close box" to close the "All" window, instead of Adjust Window [Hide] you can go to the top FMP Window menu and select Show Window...
This should indicate the second file is "open" but hidden if in parenthesis.
You may be closing the second file if you Close the "All" window. It depends on other links like external Lists etc. whether you have closed the second file completly.
If you still are confused by what I am saying, try just reopening the second file when you cant get it the second try and not reboot.