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Need help understanding this error

Question asked by RobertSmith_2 on Aug 7, 2012
Latest reply on Aug 7, 2012 by RobertSmith_2


Need help understanding this error


So, I have two computers in my office that are having problems with Filemaker Pro 12. The program crashes automatically whether they are working in it or not, and it doesn't seem to have any rhyme or reason. Below is the following error message that they get when the program crashes. If anyone out there knows what is happening, please let me know, because I have run out of ideas.

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             FileMaker Pro.exe

  Application Version:                 

  Application Timestamp:                     4f62a0d3

  Fault Module Name:                          ntdll.dll

  Fault Module Version:                        6.1.7601.17514

  Fault Module Timestamp:                  4ce7ba58

  Exception Code:                                  c0150010

  Exception Offset:                                0008477b

  OS Version:                                          6.1.7601.

  Locale ID:                                             1033

  Additional Information 1:                  9a2a

  Additional Information 2:                  9a2a9d57561e84bdcc15c31767eca49b

  Additional Information 3:                  68bb

  Additional Information 4:                  68bbdf776d1a1521033d9ac1cd9c2206