New user ID getting "account cannot be used to access this file" errors
I found an older thread from 2010 that seemed to have the same issue but there wasn't a clear resolution to this. I've just joined this group and the current administrator has created me a full access ID. I can use it to log into the database, but not to open any projects. Every time I click on Projects I get stuck in an infinite loop that continues to say "account cannot be used to access this file". We've double-checked the permissions and my ID looks like hers, but mine still continues not to work.
Any ideas on how to solve this? I can't even get in under a user account - that option is greyed out.
I'm on a Mac running 10.5.8, we're running FileMaker Pro 9.