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New user ID getting "account cannot be used to access this file" errors

Question asked by BonnieRussell on Jul 26, 2011
Latest reply on Jul 26, 2011 by philmodjunk

Title

New user ID getting "account cannot be used to access this file" errors

Post

I found an older thread from 2010 that seemed to have the same issue but there wasn't a clear resolution to this. I've just joined this group and the current administrator has created me a full access ID. I can use it to log into the database, but not to open any projects. Every time I click on Projects I get stuck in an infinite loop that continues to say "account cannot be used to access this file". We've double-checked the permissions and my ID looks like hers, but mine still continues not to work.

Any ideas on how to solve this? I can't even get in under a user account - that option is greyed out.

I'm on a Mac running 10.5.8, we're running FileMaker Pro 9.

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