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Newbie Questions - Records Look-up/ Populate

Question asked by ChrisCameron on Sep 24, 2013
Latest reply on Sep 24, 2013 by philmodjunk


Newbie Questions - Records Look-up/ Populate


     I am running into trouble advancing to the next line item once I scan a barcode and it displays the record information. Assuming there is a step I am missing. I am having to select each line item before scanning barcode. Once scanned all information is populated correctly.


     I am also running into issues applying a barcode to look-up Customer Records like I have a seperate barcode that will look-up and display Products.


     Have tried the script triggers to no avail. Any suggestions would be appreciated. Thanks.