4 Replies Latest reply on Oct 31, 2008 1:38 PM by TSGal

    Password prompt after power outage

    ljsiegel

      Title

      Password prompt after power outage

      Post

      I have a filemaker 9 database that I don't believe had a password on it.  At least, for the last month or so, I've been able to start it without it asking for a password.  Yesterday we had a power outage and now whenever I try to open the file, it asks for a password.  I've tried "Admin" with no password. 

       

      I tried to use the Recovery option on the file and then when I try to open it, it now says "The access privileges in this file have been damaged or possibly tampered with."

       

      Is there any way to recover?

       

      Thanks!

        • 1. Re: Password prompt after power outage
          ljsiegel
            

          OK, here's more oddness.  I went back to a snapshot we had online of the file before the power outage and it's asking me for a password too!

           

          Help!

          • 2. Re: Password prompt after power outage
            JeffIsHereToo
              

            Are you on a Mac?  If so, someone, at some time, may have stored the file's password in the Keychain. So the file seemed to open with no password. Your keychain may have been damaged, you moved to another computer, erased your drive, or created a new user, etc., thus losing the saved password.

             

            If it's an issue with the keychain all is not lost!  You could try using the Keychain app and look at the keys. Find any FileMaker keys and look for the password there by checking "show password" and entering your admin password.  It could still exist but for whatever reason the OS is no longer making the association.

             

            That's my guess anyway! 

            • 3. Re: Password prompt after power outage
              ljsiegel
                

              I did access it from a mac and a pc.  Most recently, I've been using the pc to open it.

               

              Any other ideas?

              • 4. Re: Password prompt after power outage
                TSGal

                Do you have access to a backup file the day before the outage?  I'm asking because you were able to open the file earlier in the day, and I'm assuming you closed the file properly the night before.  We are assuming the damage occurred because of the power outage, but it may have been just coincidence.

                 

                If the backup from the day before also has problems, then I would uninstall and reinstall FileMaker Pro, and also run some disk utility to make sure there are no problems with the hard disk.

                 

                TSGal

                FileMaker, Inc.