0 Replies Latest reply on Oct 3, 2010 6:57 PM by ArtL

    Password Setup - need help with a Portal to my site



      Password Setup - need help with a Portal to my site


      Hi All,

      I guess I have two issues, so I will label them Issue #1 and Issue #2


      Issue #1... Password Portal

      I need some help with a Password Portal.  Simple is best.

      I would like to assign and control the passwords and uses.

      So, my Portal is simple....

      RESET - if they make a mistake (is this even necessary?)

      ACCOUNT NUMBER (I will issue this)

      PASSWORD (they can create their own after they enter with the password I generate and they will be prompted to immediately create their own)

      Happy to hear your comments on this.


      Issue #2 email send back to me.

      I have been fiddling with this one and can't get it to work.  Main error message is Server won't accept my request to email.

      From their DATA CARD, I would like to hit a SUBMIT button from a Support ticket.

      Their email is already in a field

      Their First and Last names are in fields

      A NOTES section should be attached to the body of the email.

      Their issues from a pull down window should be attached to the SUBJECT of the email.

      Haven't spent more than 2 hours on this but I am drawing a blank.

      Thanks in advance.....