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PDF sent as attachment to email arrives blank - Filemaker 11 and Windows 7

Question asked by davidd on Nov 16, 2011
Latest reply on Nov 16, 2011 by davidd

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PDF sent as attachment to email arrives blank - Filemaker 11 and Windows 7

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We have a script which sends emails with an attached PDF file to about 500 individuals quarterly.  Each person receives a individual email and individual PDF document attached.  However, a number of the PDF files (which are fine at our end) are blank when opened by the recipient.  The PDF documents are created by the script using Filemaker 11 in a network situation with Filemaker 11 Server Advanced as the host. The system is hosted on Windows Server 2008 R2 and users have Windows 7 machines.  The PDF docs do not contain any unusual fonts (ie Arial is the font used)and relatively simple documents (ie minimal graphics). Any ideas?

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