2 Replies Latest reply on Mar 29, 2010 10:35 AM by Olex

    Personalizing message field



      Personalizing message field


      Hello everyone.

      I'm using FM10 and am trying to send out the email to the customers.


      I have set out special layout which includes: "Email Subject" field and "Email Message" field.

      So when I fill out both I click and run the script that send out the same email to all the customers on the database calling their email addresses from database field.

      Now I have a question: How can I include in the "message body" the person's name.

      Like that...


      Dear, (Customer's Name).


      I tried to include <<First Name>> tag in the message body but it didn't work.

      Is there any way I can make the message "personalised".


      Thank you