AnsweredAssumed Answered

Personalizing message field

Question asked by Olex on Mar 29, 2010
Latest reply on Mar 29, 2010 by Olex


Personalizing message field


Hello everyone.

I'm using FM10 and am trying to send out the email to the customers.


I have set out special layout which includes: "Email Subject" field and "Email Message" field.

So when I fill out both I click and run the script that send out the same email to all the customers on the database calling their email addresses from database field.

Now I have a question: How can I include in the "message body" the person's name.

Like that...


Dear, (Customer's Name).


I tried to include <<First Name>> tag in the message body but it didn't work.

Is there any way I can make the message "personalised".


Thank you