Personalizing message field
I'm using FM10 and am trying to send out the email to the customers.
I have set out special layout which includes: "Email Subject" field and "Email Message" field.
So when I fill out both I click and run the script that send out the same email to all the customers on the database calling their email addresses from database field.
Now I have a question: How can I include in the "message body" the person's name.
Dear, (Customer's Name).
I tried to include <<First Name>> tag in the message body but it didn't work.
Is there any way I can make the message "personalised".