When I add a contact in contact portal
There's more than one way to do that. What method did you use?
What is the relationship linking the layout's table to the portal's?
Is there a portal filter?
Is this a file converted to .fmp12 formt from .fp7 format?
Thanks for reply.
The relation is Company:CompanyID=Contacts:CompanyID.
Yes there is filter. If any contact leaves the company leave box will get value 1 and it will be disappeare from contact portal and appear on Left contact portal on the same layout.
The File is converted from .fp7 to .fmp12.
And exactly how do you add the new contact?
On company layout I click on contact portal and type the contact name and details without going to contact layout. On relation I hvae checked (Allow cration of records in this table via this relationship).
It sounds like your new record doesn't automatically get the values needed to meet the criteria of your portal filter. Thus, you can enter a new record, but when you commit records and the screen refreshes, the filter removes the new record from view. You may need to set up a default value for new records that auto-enters the needed value so that the new record automatically meets the requirements of your filter.
Thanks a lot. I chaged the filter and it worked. The problem is resolved.