2 Replies Latest reply on Nov 10, 2014 1:14 PM by ChrisDeArmond

    Portal Info not Showing



      Portal Info not Showing


      So I created a portal. At first it looks like the portal isn't populating, but when I click on each row, my information shows up. When I click on the next row, the info for the previous row disappears and the info for the row I clicked on appears. All the information that should appear in the portal does if I click on each row.

      If I put a background color on the field in the portal, the background color shows the field shape, but the information in the field doesn't show unless I click on it. The portal even shows the correct number of fields populating for the relationship I created.

      Am I missing a formatting setting somewhere that is covering up or hiding my information until I click on the field? I've looked at everything I can find ...

      Please help!

        • 1. Re: Portal Info not Showing

          Did you put any conditional formatting on the fields in your portal? (Do you see the conditional formatting red and blue diamond attached to these fields in layout mode?)

          If you click into a field that is formatted to make the text non visible such as the same color as the background color, you'll see the contents when you enter the field and then they will disappear when you exit the field.

          You may just need to select the fields and specify a different text color on the inspector's appearance tab.

          If all else fails, try creating a totally new portal.

          • 2. Re: Portal Info not Showing

            So I looked at everything you mentioned, PhilModJunk, and no luck. I even created a new portal. That didn't work, either.

            So I changed the field type from edit box to a drop down menu, and suddenly everything showed up. I changed it back to an edit box and everything seems to be working. I don't even pretend to have any ideas about why that fixed the problem ...

            If anyone else has any ideas, I'd be glad to hear them. I haven't tried to replicate the problem in another file yet, but at least it's working now.