Portal Setup Is Dimmed
I dragged a portal but the resulting setup dialog is dimmed out. Is that because there is no relationship specified? Thats all I can think of but there is: _kp_itemID to _kf_itemID.
But is there a table occurrence that links to the layout's table occurrence?
Open layout setup.. and check the name in Show records from.
Find the "box" with the same name in manage | Database | relationships. Are there any other table occurrence boxes that link to that one?
yes the KP and KF IDs are linked in the two tables in the db relationships. Nothing else. Same as I did before and never had this problem.I would show you a screenshot but how do u attach one to a reply?
Just click edit post for your original post and upload it there.
ok i did
In layout setup, exactly what text do you see in "Show Records From"?
In layout EQUIPMENT it says Show Records From Equipment
in Layout SERVICE/MAINTENANCE it says Show Records from Servicing
And from our earlier thread, I figure you want to add a portal to Servicing on the Equipment layout. I was making sure the correct table occurrences (what we call the boxes in your relationship graph), were referenced here.
Sometimes we miss the obvious because we are so familiar with how things are intended to work.
When you do this, do you see every option in Portal setup dimmed exect the text "Show Related Records From" ?
If so, that's normal. Just select Services from this drop down and then the other options will become enabled so that you can specify additional options for the portal.
I guess they werent dimmed after all. I need to go to the gym and take a break. So sorry.
No problem. I was ready to apologize to you for missing something so obvious.
It's better to apologize when not needed than to not apologize and leave someone feeling like they can't get the help they need here.
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