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Post Card and A2 Envelope Printing Issues

Question asked by RobertL.Campbell on Aug 28, 2013
Latest reply on Sep 3, 2013 by davidanders


Post Card and A2 Envelope Printing Issues


     Greetings from Memphis -- land of Elvis, azaleas and barbecue! I hope you will be able to help me solve a printing issue. My work station is iMac, OS 10.5.8, FileMaker Pro 9, HP LaserJet 5000N. My problem is that I cannot print names/addresses onto manually fed post cards (5.5 x 4.25) or A2 envelopes (5.75 x 4.375). Everything looks great in Preview mode, and the layouts are correct, yet the cards and envelopes will not print. I do not have this problem with files from Freehand, Illustrator or InDesign, so I must assume the problem lies somewhere in the dialogue between FileMaker and the HP. Is there any sort of FileMaker software update that will correct this problem? I already use the most current HP software. Many thanks for any light you can shed. Best wishes. -Unclechoppy