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Preview is OK but print out is empty

Question asked by RedL on Dec 8, 2011
Latest reply on Dec 8, 2011 by RedL


Preview is OK but print out is empty


Our system has been used for almost one year.  Everything is very well.  Today, we entounter print out issue.  Please refer to the attached image.


1. Left side is the layout preview mode while right side is the actual print out from printer today.

2. We would click the "Print" button on the top of preview mode and the print out would exact same as the preview in the past.

3. Today, the preview is still correct.  But, when we click the print, all of record data is not printed.  All of records are still on the database. It is error free when I use recovery to check database.

4. The problem are same for all of our print out, includes quotation, inovice, Sales order, report ....