3 Replies Latest reply on Oct 9, 2009 2:18 PM by TSGal

    Print Error -30872 when printing from script without dialogue

    BrianL

      Title

      Print Error -30872 when printing from script without dialogue

      Post

      FM Pro 8

      Mac OS X

      PowerPC

       

      When printing from a single line script without a dialogue box I get an error -30872. Manually printing or printing with a dialogue box works fine.

      Sound familiar? 

       

       

       

       

        • 1. Re: Print Error -30872 when printing from script without dialogue
          davidanders
            

          FMP8 ?? version 8.03 is most current

          http://filemaker.custhelp.com/cgi-bin/filemaker.cfg/php/enduser/std_adp.php?p_faqid=6846

          OSX ?? Version 10.2??  10.3??  10.4??

          Printer trying to print to??

          Version of print driver used??

          Has it printed before??

          When did it quit??  What happened at the same time???

          Other applications print correctly??

          Do you do monthly maintenance?? (AppleJack is my favorite)

          Have you done monthly maintenance?? 

          • 2. Re: Print Error -30872 when printing from script without dialogue
            BrianL
              

            I thought I left something out...

             

            FMP8.0v3

            OS X 10.4.11

            HP Laserjet P1006 1.0.1

            or HP Laserjet 1022 1.2.0

            Prints locally, prints manually, prints from script when using dialogue box, won´t print from script without dialogue box

            Can´t say whether it worked previously or not.

            Other applications print fine as well as other combinations within FM (see above)

            I´ll check on maintenance

             

            Thanks for the guidance on the questions.

             

            Brian 

             

            • 3. Re: Print Error -30872 when printing from script without dialogue
              TSGal

              BrianL:

               

              Thank you for your post.

               

              There were some printer issues reported with FileMaker Pro 9 specifically with the HP LaserJet P1006 printer (and HP 1505n).  I'll assume the driver is also the same or similar for HP 1022.

               

              In those cases with the HP P1006, users were able to print the first time, but subsequent times would hang, and this was due to using the mouse moving over the print dialog box.  However, since you are using a script with no interaction, this probably would not be related.

               

              Since you are using Mac OS X 10.4.11, please download a trial copy of FileMaker Pro 10 and see if you are getting the same error.  If so, then I'd like to get your file to our Development and Software Quality Assurance (Testing) departments for review.  We will not be returning to FileMaker Pro 8 to make any fixes.

               

              If anybody else on the forum is using FileMaker Pro 8 with an HP LaserJet P1006, please give us your experience.

               

              TSGal

              FileMaker, Inc.