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Printer issue after upgrading to FM 12

Question asked by JamesHugghins on Jul 20, 2013
Latest reply on Jul 26, 2013 by philmodjunk


Printer issue after upgrading to FM 12


     After I upgraded to FM 12 I am having problems printing 2 forms that are 8.5 x 5.5 and print on an Okidata impact printer. The form will only print part of the form and then advance to the next sheet to complete the rest of the form. If I change the sheet  size to 8.5 x 6.5 the complete form will print but advances the printer to the next sheet (as if the sheet size is 11"). I have checked the margins and the page size in the layout settings and the printer scripts in FM and in the printer settings.  I also re-installed the printer drive.

     Any help would be appreciated.