Printing can not continue...use control panel to set up a port
I have just had a call from one of my clients who is experiencing an issue when trying to print from Filemaker 10 V3
Their OS is Windows Vista 64
The printer is a Brother MFC-6490CW printer
Connected to a local USB port (set as USB002 Virtual Printer Port)
Error Message Received :
"Printing can not continue because this printer is not connected to a port. Use the Control Panel to set up a port."
In all my years working with FileMaker, I have never come across this issue, however it is only FileMaker having the problem.
I use Vista x64 myself and do not have such issues (with a similar configured port setup)
Printing from any other application works without an issue, print jobs are added to the que and printed as expected.
I have removed the printer & port and re-installed to no avail.
I have tried changing to various other ports, putting the printer in a paused state to test, but still nothing gets added to the que.
The file is being run locally, this message appears when choosing File > Print
The printer is showing correctly in the list, clicking properties brings up the printers own config menu's
Any ideas / thoughts / things to try are more than welcome !