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Printing Issue

Question asked by PJCBG on Mar 17, 2010
Latest reply on Mar 17, 2010 by PJCBG

Title

Printing Issue

Post

5 times out of 10 Filemaker crashes when I try to print anything from our databases.  Typically we have 20 or so databases being shared or logged in remotely on a daily basis on any given computer, when Filemaker crashes...the print job goes through still (thank god) but...we then have to open Filemaker again and wait for all the databases to load again and it's really hanging us up lately.

 

Every PC on this network has the same problem whether it be Windows Vista or Windows XP.

Happens with small amounts of records being printed and large amounts.

Printer: Panasonic DP-C262.

Printer is hooked through the network only, no localized PC attached.

We have tried disabling anti virus before printing.

Using Filemaker Pro 9.0v3.

Have not tried to update printing drivers yet.

 

If you need further information let me know but I believe I covered everything we have tried.  It is very difficult to test if any solution has worked because as I said before it's pretty random when it will crash and when it won't but it's about 1/2 the time printing is attempted.

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