AnsweredAssumed Answered

Printing Settings

Question asked by cmjones on Jan 29, 2009
Latest reply on Oct 22, 2009 by Vaughan


Printing Settings


Hi there, I'm having some issues with setting up a runtime with particular settings. Let me try to give a basic rundown of what the setup is like:


1. This is a runtime that acts as a simulated examination, which the publishing company I work for sells as a product. The objective is to make it so that the end user cannot print when they are viewing just regular records, i.e., when they are taking a simulated exam and looking at the questions. This is for copyright reasons.


2. I have a custom menu set that essentially replaces the standard menu set for a very basic one, consisting mostly of scripts with a few standard menu commands, such as the Window menu.


3. At the end of the simulated exam there is a detailed results layout that allows the user to either copy the results to their clipboard or to print the results.


Now let me try to explain the problem:


Because of my custom menu set, if I have the "Available menu commands" in the end user Privilege Set set to anything other than "All" then all of my script steps are grayed-out and not usable. But if I set it to "All" then the printer icon is enabled in the Standard toolbar at the top, enabling the user to print the question. If I deselect "Allow printing" then the results at the end of the simulation cannot be printed.


Here are possible solutions I can think of, I just don't know how, if at all, they can be done:


1. Even when "Allow printing" is deselected, if there is a way for the user to be able to still print the exam results, maybe because it's part of a script, then that would be perfect. I don't believe this is possible in any way, but I thought I'd throw it out there just in case.


2. If there is a way to make it a default setting to hide the Standard toolbar at the top, then this would at least put the visual prompt for printing out of the way. I know they would still be able to print, but my boss thinks it would be a deterrent to not have the print option visible.


Also, I know they could just take a screen shot and print that, but as I said before, my boss doesn't want to make it easy for the average computer layman to print the copyrighted material. I know this may seem somewhat draconian and outright pointless to some, but I'm just trying to fulfill the wishes of my boss here and find a solution.


If none of these options is possible, what do you all think about submitting a new feature suggestion for this: Have it so that in the Privilege Sets options you can set it so that printing is only allowed when it is part of a script step.


As always, thanks for your input!