AnsweredAssumed Answered

Problem Installing FM Pro Advanced 11 Update

Question asked by DouglasRoss on Aug 1, 2010
Latest reply on Aug 2, 2010 by DouglasRoss

Title

Problem Installing FM Pro Advanced 11 Update

Post

I purchased, installed, and registered 11.0v1 on my MacBook running Snow Leopard 10.6.4 in March of this year and have been using the SW ever since.  When I try to install 11.0v2 the installer eventually tells me it cannot find a valid copy of the SW on my machine and the install terminates.

I also run Windows XP Pro under Parallels but have Parallels/Windows off when I try to install.  I run anti-virus on the Windows side but not the Mac side.  I have tried to install the update several times over a couple of weeks but to no avail.

I originally downloaded and installed the SW from the Apple Store and was subsequently sent a backup CD (which has never been in my machine).

Any suggestions on how to get the update to install?

Thanks,

Doug

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