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Problems with BPS Files

Question asked by BillBoyd on Apr 29, 2012
Latest reply on May 25, 2012 by BillBoyd


Problems with BPS Files


A client is having trouble with the "Business Productivity Solution - Services Edition".  I downloaded that along with a trial version of FileMaker Pro 11 a couple of months ago.  Two days ago I bought FileMaker Pro 12 Advanced.  I was able to convert the six "fp7' files that were part of "BPS - SE" to "fmp12" format.  They open file for me.  I sent them to my client.  He bought and installed FileMaker Pro 12.  Howevever, he can't get them to open properly.  Some questions:

1) Is "BPS - SE" still available?  I can no longer find it on the FileMaker Web site.

2) Are the BPS files going to be converted to FMP 12?

3) When my client tries to open those files, he sees what seems to be just the graphics of the "main menu" but none of the text.  (Screen shot attached.)  Can anyone explain what's going on and how to fix it?

Thanks for any help.