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Record issues and error message

Question asked by CDCASA on Mar 8, 2012
Latest reply on Mar 8, 2012 by philmodjunk


Record issues and error message


Hi, I am having a problem with one of my databases that is being hosted online by FM Server Advanced and the issue is that one of my users who has an account is experiencing very strange things when creating a record. He began to enter information in various fields and closed the system but when he came back to the record he was working on the information he had entered was all in different spots. For example, he entered a title in the title field and it ended up in the field for priority that was a pull down menu of strict value list options. Many other fields were affected too. He eneded up going back through all of the fields and entering the correct information again and it ended up being OK the second time around but this should not be happening to begin with so it was concerning me. After I was informed of this situation I got on my email because I have FM Server set up to email me whenever it encounters a problem and it had emailed me with an error message titled 'FMServer Wanring 661 Client ___ authentication failed on database ___. I assume this is directly related to the problems he was experiencing but I do not know what this means or how to fix it. Please help!