0 Replies Latest reply on Apr 1, 2011 9:24 AM by MichaelHimes

    Reference memory error



      Reference memory error


      My office has recently been having crashes with the following error message:

      The instruction at "0x7c910a19" referenced memory at "0x00000011". The memory could not be "read".

      Click on OK to terminate the program
      Click on CANCEL to debug the program 

      Both options result in the program closing.

      My office (8 users - only 2 use on a frequent basis) uses FileMaker Pro 11 and everyone has Windows XP operating system.  The source file is opened on one PC and all users Remote Connect to that PC to access the file.

      What is the cause of this error and, more importantly, how can it be remedied?