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Remote Access Problem

Question asked by SmallTown on Oct 7, 2009
Latest reply on Oct 8, 2009 by SmallTown

Title

Remote Access Problem

Post

FMServer 9 & 10 Adv w/Server 2003 sp2 and FMPro 9.0v3 & 10.0.3.303 w/XP sp3... Main network is (172.168.1.xxx ) and Pri-DNS is (172.168.1.5 ) PrimaryFMServer (172.168.1.8), SecondaryFMServer (172.168.1.7). Remote access on the same subnet (172.168.1.xxx ) is no problem. My extended network is (172.168.3.xxx). Accessing the Servers from the extended network will not see the Servers unless I create new favorites. In doing this I enter (172.168.1.8) and select it in the Hosts window and the files do not show up in the available files window. I found that if I ping the server, and I do get a reply every time. I can go back to Filemaker and reselect (172.168.1.8) and the files show up in the available files window, then every thing is ok. If I reboot the computer I have to go thru the steps again to get the files to show up in the available files window. I contacted Cisco support and the VPN tunnel is operating correctly. All other files and programs work ok. Hopefully somebody has an idea on how to get the files to show up without pinging the server. NEED HELP.

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