0 Replies Latest reply on May 15, 2014 10:14 AM by JacquesKirouac

    Runtime error



      Runtime error


           I have a customer who had his PC "cleaned". Since then, the runtime application will no longer start and provides the error shown in the image below.

           He his running windows 8.1 and I have other customers running the same runtime application with the same windows release, including myself. 

           I suspect some required file has been deleted, but connot find what it is. Can someone help ?