0 Replies Latest reply on May 5, 2015 3:00 PM by BP7264

    Runtime Freezing

    BP7264

      Title

      Runtime Freezing

      Post

      We have a runtime solution created with FM11.  But, we have not rebound the runtime in a long time.  The last time was in XP.  Most customers today are using Win7.

      Should we bind a runtime on Win 7 32bit and another on Win 7 64 bit?  Will re-binding on a different platform for the 32 and 64 bit make any difference?

      We are seeing event viewer errors when the FM Runtime freezes.  Windows event viewer shows Event 1002 -- "Stopped interacting with Windows".

      Below is the Report.wer info.
      ersion=1
      EventType=AppHangB1
      EventTime=130753128081371788
      ReportType=1
      Consent=1
      UploadTime=130753128081839776
      ReportIdentifier=35ab0a7c-f33a-11e4-81d5-d4bed915f750
      IntegratorReportIdentifier=35ab0a7d-f33a-11e4-81d5-d4bed915f750
      WOW64=1
      Response.BucketId=9805448
      Response.BucketTable=22
      Response.type=4
      Sig[0].Name=Application Name
      Sig[0].Value=SchoolCheckIN.exe
      Sig[1].Name=Application Version
      Sig[1].Value=11.0.3.312
      Sig[2].Name=Application Timestamp
      Sig[2].Value=4d3f6d9c
      Sig[3].Name=Hang Signature
      Sig[3].Value=5f91
      Sig[4].Name=Hang Type
      Sig[4].Value=6400
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=6.1.7601.2.1.0.256.48
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=1033
      DynamicSig[22].Name=Additional Hang Signature 1
      DynamicSig[22].Value=5f91ea74128efb1084250cdb01cebafd
      DynamicSig[23].Name=Additional Hang Signature 2
      DynamicSig[23].Value=4b43
      DynamicSig[24].Name=Additional Hang Signature 3
      DynamicSig[24].Value=4b43799ec1cc6782f99927eebba0e427
      DynamicSig[25].Name=Additional Hang Signature 4
      DynamicSig[25].Value=5f91
      DynamicSig[26].Name=Additional Hang Signature 5
      DynamicSig[26].Value=5f91ea74128efb1084250cdb01cebafd
      DynamicSig[27].Name=Additional Hang Signature 6
      DynamicSig[27].Value=4b43
      DynamicSig[28].Name=Additional Hang Signature 7
      DynamicSig[28].Value=4b43799ec1cc6782f99927eebba0e427
      UI[3]=FileMaker Pro Runtime is not responding
      UI[4]=If you restart or close the program, you might lose information.
      UI[5]=Restart the program
      UI[6]=Restart the program
      UI[7]=Close the program
      State[0].Key=Transport.DoneStage1
      State[0].Value=1
      State[1].Key=DataRequest
      State[1].Value=Bucket=9805448/nBucketTable=22/nResponse=1/n
      FriendlyEventName=Stopped responding and was closed
      ConsentKey=AppHangXProcB1
      AppName=FileMaker Pro Runtime
      AppPath=C:\Program Files (x86)\SchoolCheckIN\SchoolCheckIN.exe
      ReportDescription=A problem caused this program to stop interacting with Windows.

      Thank you in advance.
      Barry

       

      Event_Viewer_5-5-15_at_11AM.JPG