Is it the custom menu or the privilege set?
If you modify your design as a test so that you access the layout with full access but with the custom menu, can you savethe current find? If you do the opposite, keep the standard menu set and open with limited access, can you save the current find?
The best I can figure is it must have something to do with the privilege sets where their Data Access and Design settings are customized. The two priviege sets where "Records: Create, edit, and delete in all tables" is set, can save their current finds using either Standard or Custom Menus. The other privilege sets where "Records: Custom privileges..." is set, cannot save thier current finds with either the Custom Menu or the Standard one.
Another note... the privilege sets I have tried all have a minimum "View Only" privilege assigned to all fields.
What option did you select in the "Available Menu Commands" drop down? I suspect that you need to select a less restrictive option in that drop down.
Found it! The Available Menu Commands is set to All however, I found that when you hide the toolbar and LOCK it.... you don't get to save your finds.
I was leaving the tool bar up for my admin privilege set but hiding and locking it from the others. Now it just hides the tool bar but seems to allow the custom menu to work properly.
Thanks for your time!