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It should be opened first on one computer (preferably the same one every time). The other should connect using 'Open remote'. Do not access the file via your network. You may have to turn on network sharing on the file itself if its not on already. It is under the file menu.
This Google search will return all threads (and unfortunately all posts) here that mention file sharing
< file sharing site:forum-en.filemaker.com >
Opening files as the host