Can you list the top 3 things you want the database to do for you? That would help me direct you more precisely to a Filemaker solution. Want to keep you in Filemaker family!
Better yet, describe exactly what you want in a "ready made CRM database".
Personally, I have no clue what "CRM" means.
Thanks for quick response...
1. Import / Export emails directly to/from client records, preferably with the capability of attaching to a "project" or similar. We have corporate clients who may have 3/4 enquiries with us at any one time (Ascot, Rugby, a conference, etc) and they email me as they have done for years but I am proving bad at letting my colleagues know information that I have received! "Sorry, I thought you knew that" is being said by me too often!
2. Creating a straightforward HTML eNewsletter (maybe 1 or 2 templates) that can be sent from our database/server. We use a web based solution called Constant Contact for this, but as our target are corporates, they have sophisticated servers that detect the eNewsletter says it comes from us, but actually comes from Constant Contact and they automatically block it. We find embarrassing to ask clients to waste time with their IT guys to allow our mailshots - funnily enough, they have better things to do, so eNewsletters produced by us and emanating from us would be superb.
3. Having a much better client record with all correspondence, documents, proposals, etc attached so that everyone in the office can see that clients history with events they have enquired about, events they have booked, etc
Have you sent your request to any of these English firms?
I've been looking for a solution to this issue for our own business. The most I've come accross was to buy a plug-in from www.entouragemanipulator.com I'm not sure how it would work. If anyone has a different solution could you please respond?
May I inquiry as to the top feature of this prospective solution that interests you? For example, email out to a batch of customers and keep of record of what was emailed to whom and when.