3 Replies Latest reply on Sep 8, 2009 3:36 PM by davidanders

    Start up problem

    magickiosk

      Title

      Start up problem

      Post

      My system was sluggish so I reinstalled it (OS X Leopard) yesterday.  Now I'm having trouble with FileMaker Pro 10 starting up.  I click on the application and after a few seconds it stops its activation and doesn't start up.  I've also tried to start up from a FM file but have the same problem.  I reinstalled FileMaker 10, restarted my computer, but no luck.

       

      Any ideas.

       

      Waiting to hear,

      MagicKiosk 

        • 1. Re: Start up problem
          davidanders
            

          If the Leopard reinstallation was an Archive and Install...

          Was the proper Combo (not Delta) update to 10.5.2 or 10.5.6 or .... applied.

          I have seen Repair Permissions in Disk Utility fix application startup problems.

          Was it bouncing in the Dock and stopping, or did you see a splash screen? 

          Did you notice what was listed as loading when the splash screen for Filemaker disappeared?

          Do you do monthly maintenance? I am fond of AppleJack, others prefer Onyx or other utilities.

          Making a new user called TEST, logging out and logging in as TEST and ... testing can eliminate possiblities.

          Damaged Font Caches can cause this behavior, there are utilities to clear these caches.

           

          • 2. Re: Start up problem
            magickiosk
              

            Thanks for responding.  No, it wasn't an Archive and Install but an install from the disk, then several online software updates to bring it back up to 10.5.8.  I tried the Repair Permissions twice but no luck.  The icon in the Dock was bouncing then it just stops...no splash screen.  Yes, I do monthly maintenance.  Yes, I made a new user and the software works fine.  I'll check out damaged font caches and see if this is it.

             

            Thanks for responding...I'll let you know. 

            • 3. Re: Start up problem
              davidanders
                

              If FMP works in a new user, it may be a preferences (plist), cache (probably font), permissions, or kext (extension) in the original user.

              AppleJack tries to deal with most of these, except the font caches that may be specific to Filemaker.