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Trouble with PDF Output

Question asked by TalonTech on Apr 12, 2012
Latest reply on Apr 12, 2012 by philmodjunk


Trouble with PDF Output



The Filemaker Pro 5.5 refuses print to file a useable PDF file to the desktop. It prints the file instead to the Filemaker applications folder in the Windows Programs directory.  The file appears there but it is not useable. When I attempt to open the pdf file, the Adobe Acrobat Pro reports:

"Acrobat couldn not open 'name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."

All was working fine until earlier this week when for an unknown reason the FM Pro quit outputting PDF files properly.  Tried resetting FM Pro printer preferences. Tried creating PDFs from different records and from different data bases. Reinstalled FM Pro 5.5 from disk and with updaters to 5.5.3.  The 5.5 installation would not update to 5.5.3; installer reported a missing windows file, a problem incurred duing the previous reinstall two years ago and which, seemingly, didn't affect the PDF capability. (I'll have to track down the missing windows file name again.) The problem with PDF outuput started just started this week.


System: Windows Pro XP SP 3

Programs: Filemaker Pro 5.5.1, Adobe Acrobat Pro 9.x


Help and advice is appreciated.