1 Reply Latest reply on Sep 27, 2010 10:09 AM by TSuki

    Unable to download fmp_11.0.2.220 and install FileMaker Pro 11

    HughBareiss

      Title

      Unable to download fmp_11.0.2.220 and install FileMaker Pro 11

      Post

      Hi, I'm running Windows 7 64-Bit.  I dowloaded the file fmp_11.0.2.220.exe.  When I run it I get the error message "Setup cannot find the necessary files."  I have downloaded the file from different computers but always get the same error message when I try to run the program.  I am obviously unable to install FileMaker Pro 11.

      Some help would be appriciated.  Thank you.

      Hugh

        • 1. Re: Unable to download fmp_11.0.2.220 and install FileMaker Pro 11

          Hugh Bareiss:

          Thank you for posting.

          During which step of the installation does it get this error? Is the fmp_11.0.2.220.exe saved to your Downloads or Desktop folder? It should extract to an FMICD folder when you run the exe. What happens if you try to directly run the Setup.exe that is in the FMICD/Files folder?

          It may also help to run the installer on another machine, preferrably with a 32-bit OS. This wil help determine if the issue is with that machine or the installer file.

          TSuki
          FileMaker, Inc.