1 Reply Latest reply on Apr 23, 2011 5:41 PM by LaRetta_1

    Unable to retrieve data



      Unable to retrieve data


      I had 1200 clients stored in a file and renamed the file.  there was a warning that I shouldn't rename it -- I did anyway.  Ooops.  Now the file is gone from my database files.

      I can only find it in My docs, but I can't open it.  HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

        • 1. Re: Unable to retrieve data

          Three things:

          1) The file must have the .fp7 extension. 

          2) If you are importing based upon stored script, FM will ask you to repoint to the renamed file. 

          3) Go to File > Manage > External data sources and be sure the file is listed properly there. 

          But since you received a warning that you should not rename the file, I suspect #1.