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Unable to see or open remote database

Question asked by NovaBiro on Oct 24, 2013
Latest reply on Oct 25, 2013 by NovaBiro


Unable to see or open remote database


     We have a remote database hosted on a PC running FileMaker Server 11, which we have always been able to access from other computers.

     We recently installed FileMaker Pro 10 on two MACs running OS X 10.8.5. Neither machines are able to see or open our remote database. In the Open Remote... dialog, when we enter the IP address, no databases appear. When we try to use a shortcut (database file that autoruns a script with an Open Remote database call, we get the error message "The requested database was not able to be opened."

     We tried all suggestions on this help page, but didn't find any of these issues:

     Any ideas?