7 Replies Latest reply on Jan 14, 2015 11:42 AM by schamblee

    Update Error - fmpa_updater_13.0.4.418

    Scott Van Nostrand

      Title

      Update Error - fmpa_updater_13.0.4.418

      Post

      Trying to update via fmpa_updater_13.0.4.418 and I get this error:

      "The installation product does not match the installation sources(s). Until a matching source is provided or the installed product and source are synchronized, this action can not be performed"

      Error 2 pops up after a Cancel:

      Error 1714. The older verson of Filemaker Pro 13 Advanced cannot be removed. Contact your techncial support group.

      Edit: I tried to uninstall - I now see two FMP Adv installations. one that 13.0.4.0 dated today and 13.0.3.0 dated last April. Uninstall on either fails - screen flashes a window then nothing.

      Ideas?