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Updating Calculated Field

Question asked by PatriciaAngelini on Oct 15, 2014
Latest reply on Oct 15, 2014 by philmodjunk


Updating Calculated Field


Hello, I have put together a calculation for the donor/vendor field but it does not automatically update. I found the post below but have not been able to fix it based on the instructions. Any advice?

The z_fullname is an auto enter calculation and that works fine and will update. The problem is when I try to update the Company Name.. either change it or remove it. When I do that, the donor/vendor name does not update. The calculated field is called "preferred name"  The calculation for that is Case (IsEmpty(TotalCompanyName);z_FullName; TotalCompanyName) and that calculation works as long as I don't try to update the TotalCompanyName

I have attached a screenshot.