AnsweredAssumed Answered

username/password not working

Question asked by chezmarolo on May 20, 2009
Latest reply on May 20, 2009 by philmodjunk


username/password not working


we are using filemaker 8.5 on osx 10.3.9.  the correct username and password are being used, but the dialouge that comes up says that it cant be used to access the file. we are not getting any acccess into filemaker, not even limited access. the default admin and blank password are not working, and we have no idea what to do since the customer support cannot help us with password problems.  if somebody could please give me a hint on which direction i should go with this it would be greatly appreciated.