using variable in a portal tool
I am building a tool for my company which in we are gathering all the issues from production.
Now I want to make views which view a selection of these issues based on the department where the user works.
Via a global variable in a script the department is set based on a table where the users are stated in.
But how do I filter the portal tool based on this variable? If I set it in the filter of the portal tool there are no items shown.
Altough I have several issues.