3 Replies Latest reply on Dec 10, 2010 1:44 PM by pv

    verizon IWP sessions timeout



      verizon IWP sessions timeout


      I am using IWP to publish a registration form over the internet.

      I am using FM pro 11 and Verizon Fios 35/35 (upload/download speeds) on a dynamic ip address, using DHCP.

      I have port forwarding  80 pointing to my computer (running vista). On my web site, I have my link pointing to (my verizon router address).

      Using filemaker within the local network works perfect. But if users out on the web or even myself from another computer within my home network try to get to my IWP session, sometimes it works, most of the time it thinks for awhile (10 or so seconds), while at the bottom of the browser says "connecting to" , then either times out (which then I can click the retry & resend button & it may get me back in FM) or it just works. Then I can fill out the form, but when I click any button that takes me to a new layout or the exit button (to commit my record & exit IWP), again it either does nothing, or thinks or just works.

      I am filling out the form in less than a minute, I have my IWP idle force logout time set to 10 minutes.

      Would going static with verizon solve anything, it costs about $20 more a month, but would be worth it.

      I just switched from comcast, & don't think I had that problem,  & they only have dynamic addresses, but I was only using  it for about 1 month, so I'm not positive.

      I also tried hosting FM on a windows 7 computer & also changed my website link to & changed my port forwarding to 591.  Still seems to sporadically lose connection to my router.

      Any suggestions would be wonderful.

      As a side note, as a so-so FM programmer, I thought the filemaker training series for $100 may be a bit of a waste, but it is wonderful, worth every cent.

        • 1. Re: verizon IWP sessions timeout

          DNS servers may be a problem.

          You probably have a default DNS server(s) to be assigned by DSHS

          Try using and [level 7]

          opendns also has DNS servers you can use, as does Google

          • 2. Re: verizon IWP sessions timeout

            No Luck.

            I have tried & google & opendns, by changing both my verizon router and when that didn't fix it, I also changed my computers DNS addresses that is hosting fm IWP.

            Would going back to comcast make any sense?

            As it stands now, I won't be able to use IWP as it is so aggravating with the timeouts.

            Any other thoughts?

            • 3. Re: verizon IWP sessions timeout

              ok, so noone seems to know or is even having this issue from this forum & also from fmforums.com

              so I tried to test my online registration a moment ago, & it would not connect to the database at all. (came back with a timeout page)

              si I changed from open dns on my router & my hosting pc back to obtain DNS servers automatically, but it still timed out,

              so then I exited & closed out of filemaker (its been on for several days now), then restarted filemaker (did not reboot the pc) and it worked perfectly, as quick as can be.

              I am using microsoft security essentails & firewall on that pc, though I don't know what diff that would make.

              I wonder if the server version would have these freeze ups?

              I wonder if all IWP seesions on a pc have this problem?