Are you using track pad gestures or the scroll wheel to navigate?
There's a known issue with that. For More Information see: Odd or crippling performance issues in Web Direct when "scrolling"
This is one of many acknowledged bugs that can be found in the Known Bug List thread here in the Report an Issue section of the forum.
It can also be downloaded as a database file from: https://www.dropbox.com/s/jt09b82i0xijbu3/FMP%20Bugs.zip
Mark, you my wish to try turning off the "Save record changes automatically" option on your layout setup-general tab. I seems to have made a difference for us. It will require that you add a "Save" button for the client.
I am not using track pad gestures. I am using my mouse to click.
1. Anywhere I click, I get the spinning wheel and grey screen.
2. If I enter a field it does it.
3. If I tab to the next field it does it.
4. If I click the arrow to go to the next record it does it.
My coworker has a completely different experience on similar hardware. He gets the expected experience of smooth interaction very similar to FM Pro.
It must be something about my configuration, but I cannot figure it out.
Any help is appreciated.
Thanks for the tip, but that did not fix my issue. It did not change the refresh behavior.
I will keep that in mind as we develop solutions. It may come in handy some other time.
You have a lot of stuff packed into one layout. You may need to simplify, such as by putting different parts of this layout inside different tab or slider controls or in several layouts linked by navigation buttons.
I wish it were that simple. It is a crowded layout, but it runs well for my coworker.
I tested a layout with just 2 fields and not script triggers. It still gives me the spinning wheel on grey for ~3 seconds whenever I click or tab anywhere.
Thanks for your input.
It looks like your coworker is able to download data from the site at a much faster rate. I think you'll need to compare your hardware and software to that of your coworker's to find out what is different.
I don't have an issue with download speed.
It still behaves this way when I have my firewall turned off.
It must be something about my configuration.
Does anyone know what else may cause this hesitation?
Thatis not what I meant.
The rate at which data from the server is transmitted to and from your web browser appears very different from that of your coworker. There are many possible factors that could come into play here, both hardware and software based. You'll need to compare systems and see what's different.
Thank you for your patience. I finally got to the bottom of this one:
WebDirect on Windows 8 64-bit runs as expected provided that Parental Control is disabled on ESET Smart Security version 6 (ESS). It is possible others may have a similar issue with Norton, Kaspersky or any other Firewall program with Parental Control enabled.
ESS must be checking every single transmission against its blacklist for parental controls. That check takes about 3-6 seconds every time.
Thank you for your input. Hopefully this will help others in the FM community troubleshoot similar WebDirect issues.
Yes, your post is very appreciated! It often happens that a person finds a fix for their problem on their own or from another source and then fails to report back here. That can leave other people researching the same issue unable to find a solution. Thanks for not doing that...