1 Reply Latest reply on Dec 3, 2009 8:50 AM by TSGal

    Windows Active Directory authentication

    Swifty

      Title

      Windows Active Directory authentication

      Post

      Until recently we could access FileMaker remotely using our AD username/password now it fails saying "The account and passwordyou entered cannot be used to access this file. Please try again".  If we enter our domain name followed by a backslash then the username it works okay.  Does anyone know how we can avoid having to enter the domain\ bit please?  Thanks - Chris

        • 1. Re: Windows Active Directory authentication
          TSGal

          Swifty:

           

          Thank you for your post.

           

          Obviously, something has changed.  First, I would check with the IT department to see if anything was changed with authentication.  If that is a dead end, then I would try creating a new account through Active Directory AND in FileMaker Pro.  If this works like it did previously, then the old account may be damaged.  You may want to try and reset it, even though it works properly with the domain name\username.

           

          TSGal

          FileMaker, Inc.