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Copying standard letters?

Question asked by Maaike on Feb 19, 2014
Latest reply on Feb 20, 2014 by philmodjunk


Copying standard letters?


     Hi all,

     I'm having the following problem: 

     I created a 'standard letter' with merge fields. The purpose of this letter is to be able to copy it entirely and then paste it into another database (it is a database for a doctor in my hospital, she wants to copy paste it into the bigger hospital database).

     When I copy the letter and then paste it, only the data from the merge fields appear, and not the sentences I put in the standard letter design. 

     I've added a screenshot of the layout with visit details of a fictional patient.