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Upgrade to FileMaker12 Pro 12v03 Fails

Question asked by JanMoreland on Aug 22, 2013
Latest reply on Aug 22, 2013 by philmodjunk

Title

Upgrade to FileMaker12 Pro 12v03 Fails

Post

     I already reported this problem nearly a year ago but I gave up after I didn't receive a response. I just tried installing Release 12v.03 again and am getting the same error (qualifying product not found). i read another forum post with the same problem, but in that case they received a panel to enter the license key. I don't get a panel, I get an error where the only option is to say OK and it shuts down.  Is there somewhere I can enter a license key so it doesn't give me that error? 

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