AnsweredAssumed Answered

"Disconnect all users" disconnect users immediately

Question asked by KoenVanHulle on Jun 3, 2009
Latest reply on Jul 30, 2009 by KoenVanHulle


"Disconnect all users" disconnect users immediately

Description of the issue

FileMaker Product(s) involved:FileMaker Pro 9.0v3, FileMaker Pro 10v1a,  FileMaker Server (a)Operating System(s) involved:Microsoft Windows Server 2003 SP2 (FM Server)Microsoft Windows XP SP3 (FM Clients) Detailed description of the issue:When disconnecting "All Users" via the admin console, all users are disconnected immediately. The Server doesn't wait until the delay time is finished. The message never appeared on the clients. Exact steps to reproduce the issue:1.  Open the admin console2. Go to "Clients" tab3. Choose "Disconnect all clients" and click on "Perform Action"4. Delay Time: 5 minutes, Message: "Test"5. Click on "Send Message": all clients are disconnected immediately Expected Result:The message is send to the clients and wait 5 minutes to disconnect the users.Actual Result:No messages is displayed (expect for the message "The server has ...")  and the users are disconnect immediately. Exact text of any error message(s) that appeared:N/A Any additional configuration information/troubleshooting that is relevant to the issue:- All users are authenticated via External Authentication. - A mixed environment of FileMaker Pro 9 and 10 clients. Any workarounds that you have found:None