Thank you for you post.
I cannot duplicate the problem. This is what I have done.
1. I created a database file (Testing.fp7) with one table and a few fields (Name, Email).
2. On my layout, I included a Web Viewer with the the URL you provided:
3. In Browse Mode, I see the PDF file, and click the disk icon to save the file as PDF.
4. I selected the desktop, and the file is saved.
5. On my desktop, I find the file "Mac-Pro-Environmental-Report.pdf", double-click it, and it opens using Adobe Reader.
Let me know what I'm doing different than you, and I'll duplicate your steps.
The machine I tested this was on an iMac with OS X 10.5.6.
You need to hover over the bottom of the PDF within Web Viewer to bring up the "growl-like" icons. When you click on the save to PDF icon in that context, it doesn't work. This has been confirmed by other developers on Tech Talk. Is that exactly what you're doing?
I have a screen shot I'd send along if there was an easy way to post it here.
I also tried to follow your steps and had the same experience as TSGal.
iMac 10.5.6 FMP10 Growl 1.14 and Acrobat Pro.
I am not seeing any 'growl-like' icons and I tried hovering everywhere at the bottom.
I am wondering if it has something to do with internet plugins – namely Acrobat. Do you have it installed?
I don't have Acrobat Pro installed. Maybe with that you're getting the files to download?
What exactly do you click on do initiate the download?
I think the plugin for Acrobat was installed when I installed the Reader... not Pro.
The Acrobat plugin gives you the whole toolbar at the top which includes a button for save to disk.
I was curious what it might have done without this plugin... so I dumped it. The result I got was exactly as you describe. you get two zoom tools and an "open in preview button" (works) and a "save to downloads" button which doesn't work.
Thank for your researching this.
I'm sure I have the plugin, but I have checked the usual places (Home directory, Library, Internet plug-ins, etc.) and I'm unable to find it. (I'll probably locate it after I post this message)
Once I verify, I'll forward it to the appropriate departments for review.
Once I removed the plug-in (AdobePDFViewer.plugin) from the Internet Plug-Ins folder AND rebooted the machine, then I was able to duplicate the problem.
I have forwarded the information to our Development and Software Quality Assurance (Testing) departments for review. If I hear any additional information from those teams, I will post here.
Until this is changed, you will have to view in Preview and then save (which worked for me).
I would not have thought this is anything that the FileMaker Development Team could do anything about... other than putting a bug report into Apple. FileMaker web viewer is just performing default system browser behaviour at this point... surely!
With reference to your immediately earlier post... I didn't so much 'research' this, but rather think more broadly because of my over 25 years Mac experience.
Not trying to blow my own horn here... but I did resolve the issue.... and I DID know where the internet plugins are installed – is this not what kudos is intended for and shouldn't you be giving me one?
Wow. I thought i was the one to point out that the presence of Acrobat being installed (e.g. inferring plugins at work) was the reason why the issue was seen on my system and not on one with Acrobat installed.
See my comment:
"I don't have Acrobat Pro installed. Maybe with that you're getting the files to download?"
Anyway, don't need any kudos here... :) And, I appreciate Lyndsay pointing out that she had Acrobat installed which obviously TSGal did as well.
Please read again in sequence...
It was me that mentioned the Acrobat/Internet plugins first... preceding your "I don't have Acrobat".
I sent TSGal looking for where they might be.
Actually, you're right! Sorry. I was thinking the same thing at the time but didn't post it. No matter. Thanks for contributing. This was a very small issue, but, heck, sometimes the smallest ones take a few minds soaking on it. Cheers, Bill
Thanks Bill for being gracious.... and thanks for the Kudos.
My question re Kudos was really directed at TSGal.
I have only ever done the tech/biz talk thing and have seen but never used the Kudos Icons... and wondered on what basis they were intended to be used... unless it was "ah yes... you've hit that nail on the head".