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'Filemaker' is not shown in OS10.6.4 Print window

Question asked by dumiya on Jul 1, 2010
Latest reply on Jul 2, 2010 by rmanook


'Filemaker' is not shown in OS10.6.4 Print window


FileMaker Pro



Operating system version


Description of the issue

Filemaker box does not appear in the print dialogue window giving user no choice to print 'current' records or 'records being browsed' or 'Blank record etc"

Instead just the normal "Layout" box in the centre of the window.

Steps to reproduce the problem

Go to 'print' from any point (top menu or print button in the file header)

Expected result

The print window
with  Filemaker in the middle box and choices as what to print

Actual result

Just the standard print box

Exact text of any error message(s) that appear

no message


Go to  printer 'Adobe 8'  then back to the Printer of you choice in my case Lexmark C532
The Filemaker option box now appears and the three Print choices appear.