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(FM10)(Mac)Crash while creating PDF

Question asked by Afrite on Feb 6, 2009
Latest reply on Mar 17, 2009 by TSGal

Summary

(FM10)(Mac)Crash while creating PDF

Description of the issue

FileMaker Product(s) involved:Filemaker 10 AdvancedOperating System(s) involved:Mac 10.4.11(Full Updates)(Intel Processor)Detailed description of the issue: Filemaker Crashes when trying to create a PDF when an object(not graphic) crosses printable pages. Exact steps to reproduce the issue:1.) Go to a layout with an object that crosses printable pages (e.g.  merge field)2.) Go to  Save/Send Record as -> PDF3.) Go to Options4.) Change the Include at the bottom to Specified pages and have it start with page 2 and go through page 2. Expected ResultSave a PDF of the current layout/record starting with page 2 and going to Page 2Actual ResultFilemaker CrashExact text of any error message(s) that appeared:Console ErrorInvalid memory access of location 0000001c eip=0002892fFeb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro: An unexpected Java error has been detected by HotSpot Virtual Machine.Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro: If this error is reproducible, please report it with the following information:Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:   1. Provide the steps to reproduce, a test case, and any relevant informationFeb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:   2. The corresponding JavaNativeCrash_pid.crash.log (Java state)Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:   3. The corresponding .crash.log (native state; generated by CrashReporter)Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:   4. This data:Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:        Java VM: Java HotSpot(TM) Client VM (1.5.0_16-132 mixed mode, sharing)Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:        Bus Error (0xa) at pc=0x0002892fFeb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:        Process ID: 21052, Current Thread: 99027456Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro: File report at: http://bugreport.apple.com/Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro: An error report file has been written to:Feb  6 09:44:08 bodineta /Applications/FileMaker Pro 10 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro:   /Users/admin/Library/Logs/Java/JavaNativeCrash_pid21052.crash.logFeb  6 09:44:09 bodineta crashdump[21063]: FileMaker Pro crashedFeb  6 09:44:10 bodineta crashdump[21063]: crash report written to: /Users/admin/Library/Logs/CrashReporter/FileMaker Pro.crash.log-----------------------------------------------------------------------------------------------------------------------Contents of /Users/admin/Library/Logs/CrashReporter/FileMaker Pro.crash.log Contents is too long for the 20k character limit but i can supply them via email if requested -----------------------------------------------------------------------------------------------------------------------Any additional configuration information/troubleshooting that is relevant to the issueAny workarounds that you have found:NONE

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